Managed Services
TIG offers Managed Services that can be completely tailored to meet your needs. Our offering scales from inexpensive small business solutions to enterprise Network Operations Center (NOC) management. Our company began outsourcing deskside and help desk services to large (18,000+ users) clients in the early 1990’s and we have continued to evolve our Managed Services model to meet the changing state of the industry and the needs of our clients ever since. Today TIG provides:
- Management services (deskside, help/service desk, systems admin, print management)
- Monitoring (hardware, software, infrastructure, Unified communications)
- NOC services (Virtual Machines, Infrastructure, Security Appliances, Unified Communications)
- Software as a Service solutions ( off site backup, anti virus, network management, and many more)
Due to our scale we have the opportunity to work with a wide range of vendors and products. We evaluate and integrate the best-in-class products into solutions that are bundled with our professional services and are tailored to different types and sizes of clients. Through this process, you get the right solution for your needs based on our best practices from all TIG Professional Services Groups.
The TIG model relies heavily on metrics and client interaction so that we can demonstrate ongoing value and provide relevant data to improve the state of your IT environment. TIG continues to add to and improve our Managed Services Portfolio, please contact us for more details. |
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