TIG’s Professional Services team of experts work with our clients to provide solutions that increase productivity and reliability while reducing overall operating costs and allowing growth.
Storage and Data Management - Provides detailed information about how to best maximize your current storage infrastructure to handle the burden of exponential data growth. This assessment also addresses important issues such as data integrity, redundancy and backup.
Security Vulnerability- Identifies internal and external security vulnerabilities and suggests improvements to best prepare for a security breach.
Migration - Many organizations considering migrating to a new desktop or network operating system don’t consider all the issues involved. TIG leverages our vendor contacts and prior experience to review your migration plan or help create one that matches your requirements and budget.
Wireless - Evaluates your facility to determine the optimum placement and type of wireless devices for a new or expanding wireless infrastructure. TIG will also review wireless security and make recommendations to protect your data.
Infrastructure - Maps your organization’s network hardware topography and identifies deficiencies that are reducing productivity or putting your data at risk.
Network Traffic. Isolates and reports specific network performance problems and suggests areas of improvement to optimize productivity.
Telecommunications - Compares your organization’s current broadband and cellular telecommunications contracts to a wide selection of carriers to gain the best possible pricing while maintaining or improving service levels.
Computer Supplies - Accessories, Media and Media Services. Assesses your current computer and imaging supplies and accessories usage to create a customized web store. This process provides online ordering and just-in-time shipping of the products you need, when you need them, and at the best available price. TIG also conducts analysis of your printing environment to allow you to right-size your imaging expenditures.
Service Desk and Desk Side Support - Utilizes TIG’s familiarity with Help Desk Institute (HDI) and IT Infrastructure Library (ITIL) processes and standards to determine the best approach to meet your organization’s support goals. HDI certified analysts provide best-practice consulting on:
- Service Desk
- Desk Side Support
- Remote Office Support
- Asset Management
TIG provides post-assessment high-level or detailed gap analysis, an executive-level briefing outcomes report, recommendations for new or improved service level agreements and defined action plans.
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